Careers at END.

Since opening its doors in 2005 END. has developed, both on the high street and globally online into one of the most influential, forward thinking niche menswear businesses in the UK. Due to our rapid growth END. is looking to expand on both the high street and online. END. is a young entrepreneurial company and we are looking to recruit ambitious individuals who can work in a team environment and to help drive END. forward.

 

Junior Copywriter – Silverlink, – Full Time

End has a great opportunity for a talented Copywriter to join the END. Content Team as a full time Junior Copywriter. You will have a great editorial style and an exceptional knowledge of brands, ensuring that our copy is commercial, fashion focused and optimised for search.

Main Duties

  • The writing of product descriptions across clothing, footwear and accessories
  • The ability to develop and write to a house style with an authoritative, technical tone
  • The ability to deliver copy which informs the reader and enhances customer experience
  • Have a strong sense of commercial, brand and technical awareness, whilst keeping up to date with current trends
  • Work closely with brand representatives and END. buyers to ensure the accuracy of all product information
  • To contribute to editorial content creation with ideas and copy where applicable
  • To respond to Customer Services when there are product information/description queries or edits to perform

Essential Skill and Attributes

  • Bachelor’s degree in English/Journalism or equivalent preferable
  • Previous experience working in the fashion industry
  • Previous copywriting experience
  • Computer literate
  • Experience in Magento, HMTL and website content management preferable
  • Demonstrates the brand values and is able to promote them within the business
  • Excellent time management and organisational skills, able to prioritise work and work flexibly to hit deadlines.
  • Excellent time keeping and attendance

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Studio Assistant – Silverlink, – Full Time

END. has a great opportunity for an enthusiastic, driven and motivated individual looking to gain experience working in a studio environment. As Studio Runner you will work closely with the Studio Manager, photography team and stylist. You will collect and prep stock that will be used for product shots and editorial fashion shoots.

Main Duties

  • You will provide the correct size items to the studio and stylist for shooting.
  • To steam, lace and prepare items for photo-shoots
  • You will be responsible for returning stock accurately and neatly to the stockroom post shoot
  • To help maintain an organised and efficient studio
  • To help maintain an organised and efficient stock room
  • Support the photography team by assisting with any additional tasks that will speed the photography process

Essential Skill and Attributes

  • A keen interest in fashion and the brands END. works with
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time
  • Please note, this role involves light physical work including lifting and stretching

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Returns Administrator – Silverlink, – Full Time

End has a great opportunity for an enthusiastic, driven and motivated individual to join the End Clothing Internet Team as a full time Returns Administrator You will be accountable for all returns to END. via the website. You will be responsible for converting as many of these returns as possible into sales by offering alternative options to the customer.

You will ultimately be accountable for ensuring the highest possible level of customer service is delivered at all times.

Main Duties

  • To ensure all customer returns are processed in a prompt and efficient manner, within specified returns period over multiple payment platforms
  • To develop and maintain the highest levels of customer service through effectively communicating with customers as to the status of their returns
  • Provide satisfactory resolution to issues created by stock oversell
  • An awareness of potentially fraudulent activity and the relative action to be taken
  • Documenting returns via excel for archiving
  • Management of customer accounts

Essential Skill and Attributes

  • A keen interest in fashion and the brands End works with
  • Excellent written skills
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Editor – Silverlink – Full Time

We are currently looking for an enthusiastic, driven and talented individual to join the End. web content team as an Editor. The team are responsible for the development and implementation of all the content on the End. Clothing website. The successful candidate should demonstrate a good working knowledge of Adobe Photoshop, an eye for design and possess excellent time management skills.

Main Duties

  • Retouching all raw images from model, stills and location shoots
  • Quality controlling colour accuracy and ensuring product presentation is optimal
  • Working through a high volume of images whilst maintaining quality but pushing productivity
  • To review front end of website ensuring imagery uploaded is of the highest possible standard
  • Assist the Content Manager in identifying areas for improvement to keep us ahead of the competition
  • To demonstrate competitor awareness
  • Assisting Social media and marketing with advertising images and blog entries
  • Direction of editorial shoots on location and in studio

Essential Skill and Attributes

  • Previous professional experience of editorial work in a high volume, fast paced e-commerce brand environment
  • An excellent knowledge of Adobe Photoshop
  • A good level of design ability and creativity
  • An eye for product photography and design
  • Excellent verbal and written communication skills
  • The ability to work as an effective member of a team
  • A high level of attention to detail
  • Excellent time management

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Photographer – Silverlink – Full Time

END. are looking for talented photographers with strong portfolios to join its growing studio team. You should be comfortable and experienced shooting in an e-commerce studio. You will be working alongside photographers, stylists and editors to produce top quality images within END. guidelines for our website, blogs and social media. You should be able to demonstrate an understanding of the balance between creativity and commerciality.

Main Duties

  • Conducting all product shoots, model and still, editorial shoots and blog imagery
  • Maintain consistently high standards for accuracy, image quality and productivity levels
  • Able to work as lead photographer on location shoots
  • Receive creative direction from members of the Content and Social teams, Head Photographer and Content Manager
  • Ensure all raw images are correctly named and processed
  • Continuously seek to improve imagery by showing initiative and pushing new ideas, using industry experience and expertise
  • Maintain studio equipment and follow good practise

Essential Skill and Attributes

  • Relevant photography degree/qualification
  • Professional experience in an e-commerce photography studio
  • Competent in set up, lighting and digital file processing
  • Professional photography portfolio that demonstrates excellence in digital photography, including lighting, composition, colour quality and aesthetics
  • Strong understanding of commercial studio work flow
  • Able to manage multiple projects under tight deadlines
  • Proficient in Capture One
  • Tidy and organised
  • Self driven and keen to push own personal development
  • Excellent time keeping and attendance
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Stock Assistant – Silverlink – Full Time

End has a great opportunity for an enthusiastic, driven and motivated individual to join the END. team. The Warehouse assistant is accountable for the correct maintenance of the stock system. You are responsible for all stock procedures, that goods inward and stock control is well organised and controlled to help support the needs of the business.

Main Duties

  • To assist in the uploading of deliveries
  • Stocktaking of all items sent and received
  • To ensure all new stock is pulled for photography and store
  • To plan and action the most effective way of placing stock into fixtures
  • To manage discrepancies
  • To maintain a clean, tidy and orderly warehouse
  • To actively follow and promote company health and safety

Essential Skill and Attributes

  • A keen interest in fashion and the brands End works with
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time
  • Please note, this role involves physical work including lifting and stretching

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Model – Silverlink – Full Time

END. are looking for in house models to join the END. Styling and Studio team. You will be working closely with photographers and stylists to produce the desired looks and to finish photo shoots on schedule.

Main Duties

  • You will primarily be modeling in-house at END HQ. From time to time you might work in other venues, photographic studios or various other locations depending on the needs of the shoot.
  • You will take direction from photographers and stylists or strike suitable interpretive poses for promotion and selling of product
  • You should have good grooming and a willingness to look after yourself through diet, sleep and exercise.
  • You will need to maintain a pleasant, professional attitude
  • You must manage timekeeping effectively and have the patience, stamina and fitness to cope with long periods of standing
  • You will assist the studio in basic duties when not modeling including steaming, collection and returning of stock, lacing, tidying
  • You will cross sell product on to the front end of the END. Website, as requested, when not modelling

Essential Attributes

  • Height 5'11 – 6'2
  • Chest 36" – 40"
  • Waist 30" – 32"
  • Inside leg 32" – 34"

Applicants are requested to submit their portfolio to [email protected]

Customer Services Assistant – Silverlink – Full Time

End has a great opportunity for an enthusiastic, driven and motivated individual to join the End Clothing Internet Team as a full time Customer Services Assistant. You will be responsible for achieving the highest possible levels of customer service whilst driving sales within the department.

Main Duties

  • To develop and maintain an exceptional level of customer service
  • To provide a personal shopping experience for every customer
  • To build a strong returning customer base
  • To be proactive in pushing sales within the department
  • To provide customers with excellent product and industry knowledge
  • To provide customers with satisfactory resolution to issues created by external partners
  • To respond promptly to any fraudulent activity

Essential Skill and Attributes

  • A keen interest in fashion and the brands End works with
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Returns Manager – Silverlink – Full Time

End has a great opportunity for an enthusiastic, driven and motivated individual to join the End Clothing Internet Team as a full time Returns Manager. You will be accountable for all returns to END. via the website. You will be responsible for converting as many of these returns as possible into sales by offering alternative options to the customer. You will ultimately be accountable for ensuring the highest possible level of customer service is delivered at all times.

Main Duties

  • To ensure the returns team deal with all customer requests in an enthusiastic and friendly manner
  • To develop and maintain the highest levels of customer service through effectively communicating with customers as to the status of their returns
  • Provide satisfactory resolution to issues created by stock oversell
  • To ensure all customer returns are processed in a prompt and efficient manner, within specified returns period over multiple payment platforms
  • Train the team to implement a thorough inspection of all returned items for signs of wear or damage
  • An awareness of potentially fraudulent activity and the relative action to be taken
  • Documenting returns via excel for archiving
  • Management of customer accounts

Essential Skill and Attributes

  • A keen interest in fashion and the brands End works with
  • Excellent written skills
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

PPC Executive – Silverlink – Full Time

END. have a great opportunity for a PPC expert to join its Marketing Team and manage our PPC and shopping campaigns across all search engines. You will be responsible for supporting the Marketing Manager in leading the strategy, daily management, operation and delivery of our PPC campaigns.

We are looking for candidates that are data focused, with strong analytical minds. It would be advantageous if you can draw upon experience within Retail or with Retail clients.

This is a fantastic opportunity for a performance marketeer to take ownership and management of large campaigns on the client side.

Main Duties

  • Define PPC strategy for the business
  • Increase revenue by creating campaigns that drive quality traffic to the site
  • Optimise performance and grow PPC and shopping campaigns against KPIs
  • Continually improve campaign results through split testing and ongoing campaign optimisation
  • Monitoring budget and spend levels
  • Liaise with merchandising team to ensure key stock lines are promoted
  • Analyse and produce clear, regular and accurate reports
  • Work with our in-house content team to keep all banners up-to-date and relevant

Desired Skills and Experience

  • Previous experience and knowledge in PPC, either agency or client side, with a track record of supporting and adding value to the business through PPC
  • Experience managing retail campaigns in PPC and shopping campaigns
  • Commercially focused and driven, with the ability to work towards KPIs and manage budgets
  • Strong analytical skills with the ability to monitor PPC and shopping campaigns
  • Excellent communication and written skills
  • Experience of web analytics tools
  • Good time keeping and ability to meet deadlines
  • A keen interest in fashion and the brands END. works with
  • Originality and creativity

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Flagship Store Sales Advisor – Grainger St. – Part Time

END. has a great opportunity for an enthusiastic, driven and motivated individual to join the Sales team in our new Flagship Store. You will be responsible for achieving the highest possible level of customer service whilst driving sales within the store

Main Duties:

  • To develop and maintain the highest levels of customer service
  • To maintain shopfloor and stockroom company standards
  • To provide customers with excellent product and industry knowledge
  • To represent END. Clothing as an exemplary Brand Ambassador

Essential skills and attributes:

  • A keen interest in fashion and the brands END. works with
  • Exceptional attention to detail
  • Ability to work as part of a team
  • Tidy and organised
  • Impeccable self presentation
  • Excellent time keeping and attendance

Permanent position. Competetive salary + bonuses.

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Junior Assistant Merchandiser – Silverlink – Full Time

END. are expanding their Buying and Merchandising team and are looking for a Junior Assistant Merchandiser. You will be assisting the team in the maximisation of sales and profit through sound analysis of department performance and effective stock management. You will be required to develop strong relationships with all current and new suppliers as you may be required to process sizing orders or manage delivery of stock into the business.

Main Duties

  • Producing analysis reports for the Buyers and Merchandiser
  • Liasing with suppliers new and current in order to get the best product into the business at the right times
  • Forecasting sales and stock across the departments
  • Assisting in the management of END.’s continuity lines.
  • Completing seasonal markdowns
  • Communicating details of all launch product and release dates effectively to marketing, content and social media.

Essential Skills and Attributes

  • Commercial and brand awareness
  • Computer literate with good Excel knowledge
  • Numerical competency
  • Team player with ability to use initiative
  • Exceptional organisational skills
  • An understanding of the importance of meeting deadlines

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Dispatch Assistant – Silverlink – Full Time

END. has a great opportunity for an enthusiastic, driven and motivated individual to join the END. Clothing Internet Team as a full time Dispatch Assistant. Working across a number of divisions you will be responsible for preparing orders for shipping to customers across the world.

Main Duties

  • Collecting customer orders using a picking list
  • Checking the accuracy of picked orders
  • Packing orders in a variety of presentation bags and boxes to a high quality
  • Packing boxes in to shipping cartons and preparing shipping paperwork
  • Stocking and preparing the work station
  • Helping other team members as required
  • Carrying out any other duties as can reasonably be asked

Essential Skills and Attributes

  • A keen interest in fashion and the brands END. works with
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time
  • Please note, this role involves light physical work including lifting and stretching

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Front Desk Coordinator – Silverlink – Part time

END. is growing rapidly and we are looking for 3 Front Desk Coordinator’s for our END. HQ. You will be responsible for internal security, receiving visitors, answering phones and directing calls. You must be driven and self motivated.

Main Duties

  • Answer, screen and direct incoming calls within the Company.
  • Greet, identify and announce account representatives, customers, job applicants and other visitors.
  • Maintain visitor records
  • Monitoring the front door, and checking all employees both in and out
  • To communicate and enforce security policies to END. team members without violating their rights.
  • Monitoring CCTV cameras
  • Routine typing and clerical duties

Essential Skills and Attributes

  • Professional and courteous telephone skills
  • Excellent verbal and written communication skills
  • Professional personal presentation
  • Customer Service skills
  • High level of organisation
  • Initiative and ability to work for long periods of time with minimal supervision
  • Reliability
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Ecommerce QA Tester – London – Full Time

We are currently seeking an enthusiastic Ecommerce QA Tester to join our digital development team at END. The successful candidate will be responsible for working with the development team and product owners to carry out testing of key website deliverables in order to ensure successful deployments. This is an extremely exciting opportunity to join a dynamic, growing and highly successful ecommerce business.

About the Role:

  • Work with the development team and product owners to define test criteria
  • Take ownership of continuously testing all website output in an Agile workflow, reporting back to the development team and product owners
  • Do everything possible to ensure that release schedules are maintained and deployments are problem free
  • Work with the development team to implement and maintain a series of baseline automated tests
  • Document release notes for each deployment
  • Write help files and documentation for new features and functionality, as well as maintaining historical documentation where necessary
  • Manage bug reporting and ensure successful resolution of issues
  • Ensure UI changes are consistent, pixel perfect as per signed off artwork, and to the standard expected of a premium fashion brand

Role Specific Skills and Experience

  • 2+ years working as part of a web or software development team
  • An understanding of web development and Agile project management workflow
  • Excellent organisational skills, a methodical approach to working, and a keen eye for detail
  • Some commercial experience using the Magento CMS and a solid understanding of ecommerce is essential for this role
  • Ability to write technical documentation for non-technical users
  • Excellent communication skills
  • Knowledge of HTML 5 & CSS 3 would be useful but is not essential
  • Exposure to JIRA and Confluence would be beneficial

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Back-End Developer – London – Full Time

This is an exciting opportunity for an experienced and talented back-end developer to join our ecommerce team based in London. The successful candidate will be responsible for developing and maintaining Magento Enterprise extensions, customisations and 3rd party integrations in order to support our rapidly growing business. Candidates should have at least 3 years commercial experience working with PHP and MySQL, and ideally 1-2 of those years should have been working with a framework such as Zend or Symphony. Experience in a commercial environment with Magento is a definite plus.

Main Duties

  • Develop new functionality for our highly transactional ecommerce website in the form of custom Magento extensions
  • Support and troubleshoot issues with existing extensions and Magento core
  • Work with the Senior Developer and other key team members to plan new features and functionality
  • Support the front-end development team in creating any functionality required to drive front-end elements
  • Adhere to PHP/MySQL development and Magento best practices
  • Improve performance with caching technologies such as Redis and Varnish
  • Work with our technology partners to ensure successful deployments of technology
  • Stay up to date with new technology and be willing to bring new ideas to the table

Key Requirements

  • At least 3 years commercial PHP / MySQL experience
  • 1-2 years working with a framework (e.g. Zend / Symphony)
  • Experience working with 3rd party integrations and API’s
  • Excellent knowledge of HTML 5, CSS 3, and Javascript libraries such as jQuery/Prototype
  • Experience with GIT or Subversion
  • A passion for creating clean and efficient code
  • Ability to self manage as well as work in team
  • Excellent written and spoken English

Nice to have

  • iOS app development experience
  • Sysadmin experience (LAMP stack)

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

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