Careers at END.

Since opening its doors in 2005 END. has developed, both on the high street and globally online into one of the most influential, forward thinking niche menswear businesses in the UK. Due to our rapid growth END. is looking to expand on both the high street and online. END. is a young entrepreneurial company and we are looking to recruit ambitious individuals who can work in a team environment and to help drive END. forward.

 

Junior Copywriter – Silverlink, – Full Time

End has a great opportunity for a talented Copywriter to join the END. Content Team as a full time Junior Copywriter. You will have a great editorial style and an exceptional knowledge of brands, ensuring that our copy is commercial, fashion focused and optimised for search.

Main Duties

  • The writing of product descriptions across clothing, footwear and accessories
  • The ability to develop and write to a house style with an authoritative, technical tone
  • The ability to deliver copy which informs the reader and enhances customer experience
  • Have a strong sense of commercial, brand and technical awareness, whilst keeping up to date with current trends
  • Work closely with brand representatives and END. buyers to ensure the accuracy of all product information
  • To contribute to editorial content creation with ideas and copy where applicable
  • To respond to Customer Services when there are product information/description queries or edits to perform

Essential Skill and Attributes

  • Bachelor’s degree in English/Journalism or equivalent preferable
  • Previous experience working in the fashion industry
  • Previous copywriting experience
  • Computer literate
  • Experience in Magento, HMTL and website content management preferable
  • Demonstrates the brand values and is able to promote them within the business
  • Excellent time management and organisational skills, able to prioritise work and work flexibly to hit deadlines.
  • Excellent time keeping and attendance

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Returns Administrator – Silverlink, – Full Time

End has a great opportunity for an enthusiastic, driven and motivated individual to join the End Clothing Internet Team as a full time Returns Administrator You will be accountable for all returns to END. via the website. You will be responsible for converting as many of these returns as possible into sales by offering alternative options to the customer.

You will ultimately be accountable for ensuring the highest possible level of customer service is delivered at all times.

Main Duties

  • To ensure all customer returns are processed in a prompt and efficient manner, within specified returns period over multiple payment platforms
  • To develop and maintain the highest levels of customer service through effectively communicating with customers as to the status of their returns
  • Provide satisfactory resolution to issues created by stock oversell
  • An awareness of potentially fraudulent activity and the relative action to be taken
  • Documenting returns via excel for archiving
  • Management of customer accounts

Essential Skill and Attributes

  • A keen interest in fashion and the brands End works with
  • Excellent written skills
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Model – Silverlink – Full Time

END. are looking for in house models to join the END. Styling and Studio team. You will be working closely with photographers and stylists to produce the desired looks and to finish photo shoots on schedule.

Main Duties

  • You will primarily be modeling in-house at END HQ. From time to time you might work in other venues, photographic studios or various other locations depending on the needs of the shoot.
  • You will take direction from photographers and stylists or strike suitable interpretive poses for promotion and selling of product
  • You should have good grooming and a willingness to look after yourself through diet, sleep and exercise.
  • You will need to maintain a pleasant, professional attitude
  • You must manage timekeeping effectively and have the patience, stamina and fitness to cope with long periods of standing
  • You will assist the studio in basic duties when not modeling including steaming, collection and returning of stock, lacing, tidying
  • You will cross sell product on to the front end of the END. Website, as requested, when not modelling

Essential Attributes

  • Height 5'11 – 6'2
  • Chest 36" – 40"
  • Waist 30" – 32"
  • Inside leg 32" – 34"

Applicants are requested to submit their portfolio to [email protected]

Customer Services Assistant – Silverlink – Full Time

End has a great opportunity for an enthusiastic, driven and motivated individual to join the End Clothing Internet Team as a full time Customer Services Assistant. You will be responsible for achieving the highest possible levels of customer service whilst driving sales within the department.

Main Duties

  • To develop and maintain an exceptional level of customer service
  • To provide a personal shopping experience for every customer
  • To build a strong returning customer base
  • To be proactive in pushing sales within the department
  • To provide customers with excellent product and industry knowledge
  • To provide customers with satisfactory resolution to issues created by external partners
  • To respond promptly to any fraudulent activity

Essential Skill and Attributes

  • A keen interest in fashion and the brands End works with
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

PPC Executive – Silverlink – Full Time

END. have a great opportunity for a PPC expert to join its Marketing Team and manage our PPC and shopping campaigns across all search engines. You will be responsible for supporting the Marketing Manager in leading the strategy, daily management, operation and delivery of our PPC campaigns.

We are looking for candidates that are data focused, with strong analytical minds. It would be advantageous if you can draw upon experience within Retail or with Retail clients.

This is a fantastic opportunity for a performance marketeer to take ownership and management of large campaigns on the client side.

Main Duties

  • Define PPC strategy for the business
  • Increase revenue by creating campaigns that drive quality traffic to the site
  • Optimise performance and grow PPC and shopping campaigns against KPIs
  • Continually improve campaign results through split testing and ongoing campaign optimisation
  • Monitoring budget and spend levels
  • Liaise with merchandising team to ensure key stock lines are promoted
  • Analyse and produce clear, regular and accurate reports
  • Work with our in-house content team to keep all banners up-to-date and relevant

Desired Skills and Experience

  • Previous experience and knowledge in PPC, either agency or client side, with a track record of supporting and adding value to the business through PPC
  • Experience managing retail campaigns in PPC and shopping campaigns
  • Commercially focused and driven, with the ability to work towards KPIs and manage budgets
  • Strong analytical skills with the ability to monitor PPC and shopping campaigns
  • Excellent communication and written skills
  • Experience of web analytics tools
  • Good time keeping and ability to meet deadlines
  • A keen interest in fashion and the brands END. works with
  • Originality and creativity

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Flagship Store Sales Advisor – Grainger St. – Part Time

END. has a great opportunity for an enthusiastic, driven and motivated individual to join the Sales team in our new Flagship Store. You will be responsible for achieving the highest possible level of customer service whilst driving sales within the store

Main Duties:

  • To develop and maintain the highest levels of customer service
  • To maintain shopfloor and stockroom company standards
  • To provide customers with excellent product and industry knowledge
  • To represent END. Clothing as an exemplary Brand Ambassador

Essential skills and attributes:

  • A keen interest in fashion and the brands END. works with
  • Exceptional attention to detail
  • Ability to work as part of a team
  • Tidy and organised
  • Impeccable self presentation
  • Excellent time keeping and attendance

Permanent position. Competetive salary + bonuses.

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Dispatch Assistant – Silverlink – Full Time

END. has a great opportunity for an enthusiastic, driven and motivated individual to join the END. Clothing Internet Team as a full time Dispatch Assistant. Working across a number of divisions you will be responsible for preparing orders for shipping to customers across the world.

Main Duties

  • Collecting customer orders using a picking list
  • Checking the accuracy of picked orders
  • Packing orders in a variety of presentation bags and boxes to a high quality
  • Packing boxes in to shipping cartons and preparing shipping paperwork
  • Stocking and preparing the work station
  • Helping other team members as required
  • Carrying out any other duties as can reasonably be asked

Essential Skills and Attributes

  • A keen interest in fashion and the brands END. works with
  • Exceptional attention to detail
  • Able to work as part of a team
  • Have a flexible approach to your work
  • Capable of working under pressure and in a fast-paced environment
  • Tidy and organised
  • Excellent time keeping and attendance
  • Understand the importance of meeting deadlines
  • Be prepared to work additional hours from time to time
  • Please note, this role involves light physical work including lifting and stretching

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Front Desk Coordinator – Silverlink – Part time

END. is growing rapidly and we are looking for 3 Front Desk Coordinator’s for our END. HQ. You will be responsible for internal security, receiving visitors, answering phones and directing calls. You must be driven and self motivated.

Main Duties

  • Answer, screen and direct incoming calls within the Company.
  • Greet, identify and announce account representatives, customers, job applicants and other visitors.
  • Maintain visitor records
  • Monitoring the front door, and checking all employees both in and out
  • To communicate and enforce security policies to END. team members without violating their rights.
  • Monitoring CCTV cameras
  • Routine typing and clerical duties

Essential Skills and Attributes

  • Professional and courteous telephone skills
  • Excellent verbal and written communication skills
  • Professional personal presentation
  • Customer Service skills
  • High level of organisation
  • Initiative and ability to work for long periods of time with minimal supervision
  • Reliability
  • Be prepared to work additional hours from time to time

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Ecommerce QA Tester – London – Full Time

We are currently seeking an enthusiastic Ecommerce QA Tester to join our digital development team at END. The successful candidate will be responsible for working with the development team and product owners to carry out testing of key website deliverables in order to ensure successful deployments. This is an extremely exciting opportunity to join a dynamic, growing and highly successful ecommerce business.

About the Role:

  • Work with the development team and product owners to define test criteria
  • Take ownership of continuously testing all website output in an Agile workflow, reporting back to the development team and product owners
  • Do everything possible to ensure that release schedules are maintained and deployments are problem free
  • Work with the development team to implement and maintain a series of baseline automated tests
  • Document release notes for each deployment
  • Write help files and documentation for new features and functionality, as well as maintaining historical documentation where necessary
  • Manage bug reporting and ensure successful resolution of issues
  • Ensure UI changes are consistent, pixel perfect as per signed off artwork, and to the standard expected of a premium fashion brand

Role Specific Skills and Experience

  • 2+ years working as part of a web or software development team
  • An understanding of web development and Agile project management workflow
  • Excellent organisational skills, a methodical approach to working, and a keen eye for detail
  • Some commercial experience using the Magento CMS and a solid understanding of ecommerce is essential for this role
  • Ability to write technical documentation for non-technical users
  • Excellent communication skills
  • Knowledge of HTML 5 & CSS 3 would be useful but is not essential
  • Exposure to JIRA and Confluence would be beneficial

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Back-End Developer – London – Full Time

This is an exciting opportunity for an experienced and talented back-end developer to join our ecommerce team based in London. The successful candidate will be responsible for developing and maintaining Magento Enterprise extensions, customisations and 3rd party integrations in order to support our rapidly growing business. Candidates should have at least 3 years commercial experience working with PHP and MySQL, and ideally 1-2 of those years should have been working with a framework such as Zend or Symphony. Experience in a commercial environment with Magento is a definite plus.

Main Duties

  • Develop new functionality for our highly transactional ecommerce website in the form of custom Magento extensions
  • Support and troubleshoot issues with existing extensions and Magento core
  • Work with the Senior Developer and other key team members to plan new features and functionality
  • Support the front-end development team in creating any functionality required to drive front-end elements
  • Adhere to PHP/MySQL development and Magento best practices
  • Improve performance with caching technologies such as Redis and Varnish
  • Work with our technology partners to ensure successful deployments of technology
  • Stay up to date with new technology and be willing to bring new ideas to the table

Key Requirements

  • At least 3 years commercial PHP / MySQL experience
  • 1-2 years working with a framework (e.g. Zend / Symphony)
  • Experience working with 3rd party integrations and API’s
  • Excellent knowledge of HTML 5, CSS 3, and Javascript libraries such as jQuery/Prototype
  • Experience with GIT or Subversion
  • A passion for creating clean and efficient code
  • Ability to self manage as well as work in team
  • Excellent written and spoken English

Nice to have

  • iOS app development experience
  • Sysadmin experience (LAMP stack)

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

Web Developer – London – Full Time

This is an exciting opportunity for an experienced and talented web developer to join our ecommerce team based in London. The successful candidate will responsible for developing and maintaining bespoke web applications built on the Symfony framework. Candidates should have at least 3 years commercial experience working with PHP and MySQL, and ideally 1-2 of those years should have been working with Symfony.

Main Duties

  • Take ownership of developing a bespoke, highly scalable web application built on the Symfony framework
  • Build integrations into third party systems (e.g. Payment Gateways, ESP’s)
  • Work with the Senior Developer and other key team members to plan new features and functionality
  • Support the front-end development team in creating any functionality required to drive front-end elements
  • Work to constantly refine and improve performance of the application
  • Work with our technology partners to ensure successful deployments of technology
  • Stay up to date with new technology and be willing to bring new ideas to the table
  • Be willing to help out in other areas and learn new skills if necessary

Key Requirements

  • At least 3 years commercial PHP / MySQL experience
  • 1-2 years working with a Symfony (other frameworks e.g. Zend are a plus)
  • Experience working with 3rd party integrations and API’s
  • Excellent knowledge of Javascript (experience with AngularJS, Ember or Backbone is a plus)
  • Experience with GIT or Subversion
  • Knowledge of TDD/PHPUnit and BDD/Behat would be useful
  • Experience working with ecommerce platforms, particularly Magento, would be a big plus
  • A passion for creating clean and efficient code
  • Ability to self manage as well as work in team
  • Excellent written and spoken English

Applicants are requested to submit a C.V and covering letter outlining why you want to work for End, and what you can bring to the team to [email protected]

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